Privacy Policy

1. Introduction

Green River Lenders ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Business name, address, and tax identification number
• Financial information (bank statements, revenue data)
• Government-issued identification
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

3. SMS Communications (10DLC Compliance)

If You Choose to Opt In

By providing your phone number and checking the SMS consent box on our application form, you expressly consent to receive automated SMS text messages from Green River Lenders at the phone number provided, including:

• Application status updates
• Funding approval notifications
• Reminders about document submissions
• Account and repayment information
• Special funding offers (you can opt out of marketing messages separately)

SMS Terms

• Message Frequency: Message frequency may be up to 3 messages per week.
• Message and Data Rates: Message and data rates may apply from your carrier. Please contact your mobile carrier for details.
• Carriers Supported: All major carriers supported (AT&T, Verizon, T-Mobile, Sprint, and others).
• No Purchase Necessary: SMS consent is not a condition of funding approval or service.

SMS Opt-Out Instructions

You can opt out of SMS messages at any time by:

• Replying STOP to any SMS message from us
• Contacting us through our Contact Form

After you opt out, you will receive one final confirmation message, and then no further SMS messages unless you re-subscribe.

SMS Help

For SMS support, reply HELP to any message or contact us through our contact form.

4. How We Use Your Information

We use the information we collect to:

• Process and evaluate your funding application
• Provide customer service and support
• Send you important account updates (via email or SMS if opted in)
• Comply with legal obligations and prevent fraud
• Improve our website and services
• Send marketing communications (only if you've opted in)

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, identity verification services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly authorize sharing

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers and firewalls
• Regular security audits
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications and SMS messages
• Data Portability: Request your data in a portable format

To exercise these rights, contact us through our secure contact form.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our secure contact form.

• Hours: Monday-Friday, 8:00 AM - 8:00 PM EST